Terms and Conditions

PART 1: TERMS OF ENGAGEMENT

Between Daljinder (Jinder) Johal Verney – Registered Nutritional Therapy Practitioner (RNTP)
and the Client

What is Nutritional Therapy?

Nutritional therapy is the science-based application of nutrition and lifestyle medicine to support health, vitality, and the body's own healing potential. As a Registered Nutritional Therapy Practitioner, I assess and identify potential nutritional imbalances and how these might contribute to symptoms and health concerns. This allows for the development of personalised nutrition and lifestyle plans rather than a "one-size-fits-all" approach.

Nutritional therapy is classed as complementary to conventional medicine. It is suitable for those with chronic conditions, cancer, BRCA gene considerations, or anyone wanting to enhance their wellbeing. I frequently work alongside other healthcare providers and will communicate with them—with your permission—where appropriate.

Important Disclaimers

Please note the following:

• I do not diagnose or treat cancer or any medical condition.

• Nutritional therapy is not a replacement for conventional medical treatment or advice.

• Always consult your GP or oncologist before making changes to medication or treatment plans.

• If you are currently undergoing cancer treatment or taking prescription medication, it is vital you notify me and your healthcare team before implementing new nutrition or supplement protocols.

• The information shared through Hope 4 Health (whether via consultation, email, website, or social media) is for educational purposes only and is not intended to be medical advice.

• You must not cease conventional treatment unless under the guidance of a licensed medical professional.

Scope of Practice

• Any suggestions regarding supplementation or functional testing will be based on clinical need, your goals, and your consent.

• Tests may be from practitioner-only labs, which follow Good Manufacturing Practice (GMP) guidelines. Interpretation of such tests requires specialist training and time, which is reflected in consultation pricing.

• I may receive a commission for supplements or testing services recommended via third-party platforms. In many cases, I pass a portion of this back to clients as a discount. You are welcome to source the same product elsewhere if you wish.

Client Responsibilities

As a client, you agree to:

• Inform your GP of any nutritional plans if you are receiving concurrent treatment.

• Disclose any diagnosis, medication, supplements, or herbal products you are currently using.

• Follow any recommended programmes as discussed. If unclear, please reach out for clarification.

• Understand that what is recommended to you is unique to your health history and may not suit others.

• Not share supplement plans or test results with others as a form of self-diagnosis.

• Not record consultations without mutual written consent.

• Ensure a working internet connection for online consultations. Missed online sessions due to tech issues on your side will be treated as a 'no show.'

PART 2: PAYMENT, CANCELLATION & LEGAL TERMS

Fees & Payment

• Fees are confirmed prior to booking. For online sessions and packages, payment is due in advance.

• Face-to-face appointments can be paid at the end of the session unless part of a pre-paid package.

Cancellations & Refunds

• Please give 48 hours’ notice to cancel or reschedule a session. Cancellations made after this window or missed appointments will be charged in full.

• You have the right to cancel any package purchase within 14 days (Cooling-off Period). If services have begun within this window, you’ll be refunded pro-rata for unused services.

• To cancel within the Cooling-off Period, you must email info@hope4health.co.uk in writing.

Under 18s

Children are welcome to attend consultations but must be accompanied by a parent or legal guardian.

PART 3: CONFIDENTIALITY & DATA PROTECTION

Hope 4 Health abides by UK GDPR and all ethical obligations under the Complementary and Natural Healthcare Council (CNHC) Code of Conduct, Ethics and Performance.

• All information shared is confidential and securely stored.

• Data is not shared with any third parties without written consent unless there is a concern for your safety or someone else’s, in which case the legal basis of "vital interest" applies.

A full Privacy Policy is available upon request.

AGREEMENT

By booking services with Hope 4 Health, you confirm that you understand and agree to these Terms & Conditions and that any information you provide is honest and accurate to the best of your knowledge.